We’ve done the hard work already. You just need to follow step-by-step instructions to create your own tailor-made materials. We offer support and training, covering all aspects of the relevant software application.
Elevator Slide Builder
Developed as a highly visual sales presentation tool this software application allows sales staff to create and deploy completely bespoke on-screen presentations within seconds.
The application works from a bank of ‘master slides’ that are pre-designed and animated which sit within the application. Sales staff simply utilise the software’s drag and drop functionality to add, rearrange, or delete slides from their bespoke presentation in seconds. When saved, the presentation is created on the user’s desktop as a self contained application in its own folder containing only the bespoke presentaion’s assets. This has the added bonus of enabling sales staff to burn their presentations to disk to use as a ‘leave behind’ once the presentation is finished.
Contour - Converstation Simulator
Contour is an online simulator focused on developing and enhancing soft-skills such as communication, listening and decision-making alongside professional knowledge and skills.
Learners interact with virtual clients in a simulation environment and are able to ask questions, judge reactions and make decisions on conversation paths. These paths can result in varied positive and negative responses from the client, so it is up to the user to understand the appropriate communication level and ensure they are meeting the needs of their client. The Contour tool supports non-linear conversation paths, allowing multiple outcomes to each scenario. Contour comes with an authoring, media editing and laying environment.
Suitable For Training
- Call centre / customer service staff (offshore and onshore)
- Soft skills
- Sales forces
- Language skills
- Customs for different cultures
- How to handle difficult customers / situations
Elevator Knowledge Bank
The function of the Elevator Knowledge Bank is to collect information from different sources and create a single point of access to information. A one-stop embarkation point for the daily web-surfing sessions.
The Elevator Knowledge Bank provides an online forum for users to share resources, exchange views and access training materials. The key features of the software include easy access to a broad range of data, capability to quickly search/find and assess/measure data, which is relevant to individual needs, a simple to use facility to publish content, all within a platform to encourage knowledge sharing.
- Resource upload/download
- Resource rating system
- Ask the experts - help and FAQs
- Metadata search facility
- Chat rooms and forums
- News and latest stories section
- Events listing
- Mini-surveys
- Useful Links